PRIVACY POLICY
The effective date of this Policy is April 1, 2018
Your privacy is important to us. Yougam Solution and its subsidiaries or affiliated companies hereinafter referred as ‘Yougam Solution,’ is committed to respect your privacy while using our website. This policy applies to information collected by us on our website.
Definitions
“Personally Identifiable Information”(or ‘PII”) means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a corporate body, is capable of identifying such person.
The information we collect:
We do not collect Personally Identifiable Information about you, unless you choose to fill out your information on this website through specific provided forms. In general, you may browse our website without providing any Personal Identifiable Information about yourself. We do automatically collect certain information when you visit our website such as the type of operating system, the type of browser you are using, your IP address in order to provide better usability and personalized experience.
Yougam Solution shall only process the received information pursuant to pursue our legitimate business interests for establishing communication with prospective customers and personnel with general/ business inquiries.
How we normally use information about you?
We use certain information to analyze site usage, for us to improve our website.
We use Personally Identifiable Information you provide solely to respond to your inquiry or to process an application form you have completed on our website or to respond to any legal process or as required by law in response to any court order, subpoena or a law enforcement agency or to take action against any illegal activity and to address any potential threat to the physical safety of a person.
Information sharing
We may share your Personal Identifiable Information within Yougam Solution, Yougam Solution group or with any of our subsidiaries and very occasionally our business partners, service vendors or authorized third-party agents located in any part of the world for the purposes of data processing, enrichment, storage, or to provide a requested service or transaction, after ensuring that such entities are contractually bound by data privacy obligations.
Where we transfer Personally Identifiable Information outside of EU, we either transfer these Information to countries that provide an adequate level of protection (as determined by the European Commission) or have appropriate safeguards in place.
Your Rights
You may have certain rights relating to your Personally Identifiable Information provided for under applicable law. These are the right to:
Request access to your Personally Identifiable Information and the processing activities on the same.
Request that your Personally Identifiable Information is rectified if it is inaccurate or incomplete
Request erasure of your Personally Identifiable Information in certain circumstances.
Request restriction of the processing of your Personally Identifiable Information in certain circumstances.
Object to the processing of your Personally Identifiable Information in certain circumstances.
Receive your Personally Identifiable Information provided to us as a controller in a structured, commonly used and machine-readable format in certain circumstances.
Lodge a complaint with a supervisory authority.
Withdraw your consent provided at any time by contacting us.
To exercise the rights outlined above in respect of your Personally Identifiable Information please contact the details available in the contact section below. We will endeavor to respond to you within appropriate as required by the law.
Right to opt out and withdrawal
Yougam Solution respects your privacy considerations and hence provides you an option to refuse to provide your Personally Identifiable Information or information sought to be collected.
You also have the option to subscribe/opt-in to receive newsletters, new alerts and marketing content. You can always opt-out of such options by writing to newyork@Yougam Solution.co or click the “unsubscribe” link at the bottom of an email newsletter received by you from us. Yougam Solution shall adhere to your preferences.
Authenticity
Yougam Solution shall not be responsible for the authenticity of the information and it is your duty to ensure that the information provided is authentic.
Cookies and other technologies
Our website uses cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that website can remember who you are. Please read our Cookie Policy carefully for more details about the information we collect when you use this site.
Data storage and retention
Your PII is stored in databases located at India and on the servers of the cloud-based database management services that Yougam Solution engages.
Yougam Solution shall retain your PII Personal Information pursuant to the business purposes and in line with our retention policies.
PII received from prospective customers shall be retained for the duration of the prospective customer’s business relationship with the Yougam Solution.
Protection of minor’s information
The website is not directed to children under the age of sixteen (16). Yougam Solution does not knowingly solicit PII from or market to anyone under sixteen (16) years of age. If you believe that we have received information from a minor, please notify us immediately and we will ensure that reasonable efforts will be made by us to delete such information from our database.
Links to third party websites
Our website may contain links to other sites including social media sites, whose information practices may be different from ours. You should read such third party’s websites privacy notices and Yougam Solution does not control those sites or their privacy practices. We do not endorse or make any representations about third-party websites.
Our commitment to security
Yougam Solution utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect. Yougam Solution takes reasonable steps to ensure that all dealings in personally identifiable information is processed fairly & lawfully after receiving consent of the information provider. Yougam Solution may retain your personally identifiable information as long as there is a business requirement, or if otherwise required under applicable laws.
Grievance Redressal
Any grievance or complaint, in relation to processing of information, should be sent to Yougam Solution in writing to following contact email ID. Grievance shall be redressed as expeditiously as possible.
The details of the Grievance Officer are as follows:
Nipsy Jhamb
Email: marketing@Yougam Solution.co
Secondary email: nipsy.jhamb@Yougam Solution.co
Address: Dynamic Business Park, Plot 29, Sector 18, Gurugram 122015
Changes to this Policy
Please note that this policy may change from time to time. Please review the policy periodically for changes.
CANCELLATION AND REFUND POLICY
Termination by You-
You may terminate your account at any time without cause, but you will not be entitled to any refunds of any prepaid and unused fees, and any unpaid fees under your Plan for the applicable subscription term will become immediately due and payable. You may terminate your account and receive a prorated refund of any prepaid and unused fees, if we fail to cure a material breach of these Terms within thirty (30) days of our receipt of written notice from you describing the breach. You may also cancel your account.
Termination by Us-
We may restrict functionality of the Products or temporarily suspend your account if we reasonably believe that you have violated these Terms. Unless we believe the need to restrict or suspend access is time-sensitive and requires immediate action without notice, or we are prohibited from providing notice under law or legal order, we will use commercially reasonable efforts to notify you by email prior to such suspension. We will not be liable to you or any third parties for any of the foregoing actions.
We may terminate your account and use of the Products for any of the following reasons: (i) you fail to comply with these Terms, (ii) you do not pay your fees in accordance with the payment terms under your Plan, (iii) at the expiration of the subscription period of your Plan if we provide prior written notice to you, (iv) you become the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors, or (v) if we reasonably determine you are acting or have acted in a way that could present substantial reputational harm to YOUGAM SOLUTION or our current or prospective partners or customers.
In no event will any termination by us for the foregoing reasons entitle you to any refunds of any prepaid and unused fees or relieve you of your obligation to pay any fees payable to us prior to the date of termination, and any unpaid fees under your Plan will become immediately due and payable. Any suspected fraudulent, abusive, hateful, discriminatory or illegal activity may be grounds for immediate termination of your use of the Product and may be referred to law enforcement authorities.
Post Termination-
If your account is terminated, you must cease using the Products and YOUGAM SOLUTION reserves the right to delete your account settings and Content within thirty (30) days of such cancellation or termination with no liability or notice to you. Once your account settings and Content are deleted, you will not be able to recover such account settings and Content, except any Content that remains on Third Party Services pursuant to the terms and conditions of such Third-Party Services.
How to contact us?-
If you have any questions or concerns about our use of cookies and other tracking technologies, please send us an email via our Contact Us page.
ONLINE COOKIE POLICY
Online Cookie Policy
We have updated our cookie policy to make it shorter and easier to read, and to comply with the EU General Data Protection Regulation coming into force on May 25, 2018.
Cookies
To make this site work properly, we sometimes place small data files called cookies on your device.
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, and font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another
How do we use cookies?
We use Cookies to:
- Identify users
- Remember users’ custom preferences
- Help user’s complete tasks without having to re-enter information when browsing from one page to another or when visiting the site later.
Cookies can also be used for online behavioral target advertising and to show adverts relevant to something that the user searched for in the past.
Does Edynamic use cookies for marketing and analytics?
Yes, we may use information collected from our cookies to identify user behavior and to serve content and offers based on your profile, and for the other purposes described below, to the extent legally permissible in certain jurisdictions. Some of the cookies we use don’t collect information that identifies a visitor. For example –
- Performance cookies (see below)
- Targeting cookies (see below) where you are not a registered user
In other cases, we can associate cookie information (including information from cookies placed via our advertisements on third party sites) with an identifiable individual. For example –
- If we send you a targeted email which includes web beacons, cookies or similar technologies we will know whether you open, read, or delete the message.
- When you click a link in a marketing e-mail you receive from Edynamic, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site.
Combining and analyzing personal data – As described above, we may combine data from publicly available sources, and from our different e-mail, website, and personal interactions with you (this includes information collected across our different websites such as our careers and corporate sites and information collected when you sign-up or log on to our sites or connect to our sites using your social media credentials (such as LinkedIn and Xing). We combine this data to better assess your experience with Edynamic and to perform the other activities described throughout our privacy policy.
Do you use any cookies from third party companies?
Some cookies we use are from third party companies, such as Google Analytics, Eloqua, Xing and LinkedIn Analytics to provide us with web analytics and intelligence about our sites. These companies use programming code to collect information about your interaction with our sites, such as the pages you visit, the links you click on and how long you are on our sites. This code is only active while you are on an edynamic website. For more information on how these companies collect and use information on our behalf, please refer to their privacy policies: Eloqua Privacy Policy, Google Privacy & Terms, andLinkedIn at LinkedIn , and Xing at Xing Privacy Policy
How do Edynamic’s websites use cookies?
Strictly Necessary Cookies
Strictly necessary cookies are those which are essential for our sites to work in the way you have requested. Although many of our sites are open, that is, do not require registration, we may use strictly necessary cookies to control access to some of our community sites, whitepapers or online events such as webinars and to maintain your session during a single visit. These cookies will need to reset on your browser each time you register or log in to a gated area. If you block these cookies entirely, you may not be able to access gated areas. We may also offer you the choice of a persistent cookie to recognize you as you return to one of our gated sites. If you choose not to use this “remember me” function, you will simply need to log in each time you return.
Performance Cookies
Performance cookies, often called analytics cookies, collect data from visitors to our sites on a unique but anonymous basis. The results are reported to us as aggregate numbers and trends. Edynamic allows third parties to set performance cookies. We rely on the reports to understand our audiences generally and improve how our websites work.
We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), which in turn uses performance cookies. The information generated by the cookies about your use of our website will be transmitted to and stored by Google on servers in the United States. In case IP-anonymization is activated on our website, your IP address will be truncated within the area of the European Economic Area. Only in exceptional cases will the whole IP address be first transferred to a Google server in the United States and truncated there. On our websites the IP address is encoded (i.e. anonymized) before being sent to Google servers.
Google will use this information on behalf of the operator of our website to (a) evaluate your use of our website; (b) compile reports on website activity for website operators; and (c) provide website operators with other services relating to website activity and internet usage. The IP address that your browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of our website. You can also opt-out from being tracked by Google Analytics by downloading and installing Google Analytics’ Opt-out Browser Add-On for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en
Functionality Cookies
We may use site performance cookies to remember your preferences for operational settings on our websites so that you do not have to re-set the preferences every time you visit. For example, the cookie may recognize optimum video streaming speeds or volume settings, or the order in which you look at comments to a posting on one of our forums. These cookies do not identify you as an individual and we don’t associate the resulting information with a cookie that does.
Social Media Cookies
If you use social media or other third party credentials to log in to our sites, that third party organization may set a cookie that allows that organization to recognize you. The third party organization may use that cookie for its own purposes. The organization may also show you ads and content from us when you visit its websites or use its applications. Also, if you use a social media-sharing button or widget on one of our sites, the social network that created the button will record your action for its own purposes. Please look to each social media organization’s privacy and data protection policy to understand (a) its use of cookies; (b) how it tracks you from our sites; and (c) how to control such cookies and buttons.
Targeting/Advertising Cookies
We use tracking and targeting cookies or ask other companies to do so on our behalf to send you emails and show you online advertising that meets your business and professional interests. If you have registered for our websites or submitted information through an online form on one of our websites, we may tailor our emails to you to reflect the interests you have shown during your visits.
We ask third party advertising platforms and technology companies to show you our ads after you leave our sites. This is known as ‘retargeting technology’. This technology allows us to make our website services more interesting for you. Retargeting cookies are used to record anonymized movement patterns on a website. These patterns are used to tailor banner advertisements to your interests. The data used for retargeting is completely anonymous and is only used for statistical analysis. No personal data is stored and the use of retargeting technology is subject to the applicable statutory data protection regulations.
We also work with companies to reach people who have not visited our sites. These companies do not identify you as an individual but instead rely on a variety of other data to show you advertisements, for example, behavior across websites, information about individual devices and, in some cases, IP addresses.
How do I turn off cookies?
All modern browsers allow you to turn off cookies or stop accepting cookies. You can usually find the settings to do so in the “options” or “preferences” menu of the browser on your device or you can use the “Help” option for more details.
Please remember that turning off some cookies may result in our sites not working as intended. If you are primarily concerned with third party advertising platforms, including those that track your browser across unrelated websites, please visit the Network Advertising Initiative, https://www.networkadvertising.org/, for more information and options for turning off targeting, http://www.networkadvertising.org/choices/. The Digital Advertising Alliance also offers an opt-out page at http://www.aboutads.info/choices/. Users based in the European Union can opt-out of targeted advertising
Managing Cookies and Local Storage on Your Device
You can choose how web browser cookies are handled by your device via your browser settings, including to refuse or delete all cookies. Some devices allow you to control this through via your device settings. If you choose not to receive cookies at any time, the website may not function properly and certain services will not be provided. Each browser and device is different, so check the settings menu of browser or device to learn how to change your advertising settings/cookie preferences.
How to contact us?
If you have any questions or concerns about our use of cookies and other tracking technologies, please send us an email via our Contact Us Page